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Family Support

We are here to offer support to families through home visits and community appointments as well as meetings in the school. We offer direct support with referrals to appropriate agencies, help with grant applications, form filling and assistance with liaising with statutory services e.g., social services. We also facilitate regular coffee mornings held here at Willow Dene. It’s a great opportunity for parents to chat, share information and experiences. We can be contacted by phone or email via the school. 


Vicky House – Family Support Advisor 

Vicky offers practical help and emotional support to families experiencing short or long-term difficulties, with the aim of empowering parents to address difficult situations, wide-ranging challenges, reduce problems and risks with a range of social and personal issues. These can range from benefit and grant applications to support around domestic abuse, bereavement, isolation and depression, debt or homelessness.  Vicky also facilitates the weekly ‘Speakeasy’ coffee morning. This is an opportunity for parents to find out what is available to them in an informal and familiar setting, ask questions and discover more about the many different services and how they might access them. Vicky organises wide ranging parent learning opportunities in school from specific school- led workshops, well-being opportunities and externally provided courses.   


Michele Flower – Health Support Advisor 

Michele’s role supports families of children with health needs or those who need advice and support with health-related matters.  Michele can accompany parents to medical appointments, support families to make sure they have the equipment they need, liaise with other health professionals including GPs and hospitals as well as providing emotional support and time to talk.